Documentation Index

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Understand the Trigger Cadence for Slack Alerts

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Understanding Slack Alerts in Scrut

Scrut’s Slack alerts will help notify the right stakeholders in real-time about important activities across different modules.

The notifications included in this cadence will cover key areas such as Trust Center access requests, security report readiness, important mentions in comments, changes in test or monitor statuses, integration sync failures, and vendor questionnaire submissions.

Each alert is designed to ensure that the right individuals are promptly informed and can take necessary actions without delay, thereby improving our overall responsiveness and operational efficiency.

This will encourage everyone to stay attentive to these alerts and act upon them as required to maintain smooth workflows.

Module

Notification

Notification Name

Description

Recipient

Frequency

Trust Vault

Trust Vault Access Request Notification

Trust vault access request

Triggered when someone requests access to the Trust Vault

Admin, Primary Assignee

Real Time

Reports

Security Reports Notification

The security report is ready

Notification sent when a requested security report has been generated and is available

Requester

As Requested

Across Platform

Comment Mentions Notification

Comment mentions

Triggered when a user is mentioned in a comment across any module

Mentioned User

As Requested

Tests

Test Status Change Notification

Test changes status from OK to Needs Attention

A notification is sent when a test status changes from “OK” to “Needs Attention.”

Primary Assignee, Other Assignees

Real Time

Evidence Tasks

Scrut Monitor Notification

Scrut monitor changes status from Healthy to Unhealthy

Notification sent when a Scrut monitor transitions from a healthy to an unhealthy state

Primary Assignee, Other Assignees

Real Time

Integrations

Integration Auto Sync Failure Notification

Integration failures during daily sync

Triggered when the integration sync fails during the daily scheduled jobs

Admin

Daily

Vendor Assessment

Submitted Vendor Questionnaire Notification

The vendor questionnaire is submitted by the vendor

Sent when a vendor completes and submits their security questionnaire

Primary Reviewer

Real Time