Understand the Trigger Cadence for Slack Personalized Tasks
To help users stay on top of their critical action items and ensure nothing slips through the cracks, we are introducing Slack Personalized Task Notifications.
These alerts are tailored to notify users directly about tasks, activities, or updates that require your attention across different modules like Evidence Tasks, Policies, Tests, Risks, Integrations, Audits, Access Reviews, and Vendor Assessments.
Each notification is personalized based on the role and assignment, ensuring that users are only alerted to tasks that are relevant to them. From pending evidence uploads to overdue risk mitigations, from integration issues to access review reminders — these notifications are designed to enhance visibility, accountability, and timely action.
Below is a breakdown of Slack notification triggers and their corresponding recipients:
| Module | Notification Name | Notification | Description | Recipient | Frequency |
|---|---|---|---|---|---|
| Evidence Tasks | Not Uploaded Evidences Notification | Evidence you need to upload (Not uploaded) | Triggered when evidence assigned to you has not been uploaded | Primary Assignee | As Assigned |
| Evidence Tasks | Publishing Draft Evidence Notification | Evidence you need to publish (Draft) | Triggered when evidence is in draft state and needs publishing (only if approval workflow is enabled) | Admins | Real Time |
| Evidence Tasks | Needs Attention Notification | Evidence you need to re-upload (Needs Attention) | Triggered when evidences need re uploading due to reviewer comments | Primary Assignee | 7 Days before the Review Date |
| Evidence Tasks | Scrut Monitor Notification | Scrut Monitors that need your attention | Triggered when linked monitors flag issues requiring action | Primary Assignee | As Required |
| Tests | Automated Test Notification | Automated Tests you need to work on | Triggered when automated tests fail and require fixes | Primary Assignee | As Required |
| Policies | Not Uploaded Policy Notification | Policies you need to upload (Not uploaded) | Triggered when policies assigned to you have not been uploaded | Primary Assignee | As Assigned |
| Policies | Needs Approval Policy Notification | Policies you need to approve (Draft) | Triggered when a policy requires approval (only in sequenced approval workflows) | Approver | Real Time |
| Policies | Unpublished Policy Notification | Policies you need to address and publish (Approved) | Triggered when policies are approved and ready to be published | Admins | Real Time |
| Policies | Needs Review Policy Notification | Policies you need to check (Needs Review) | Triggered when policies are flagged for review | Primary Assignee | 7 Days before the Review Date |
| Risks | Overdue Mitigation Task Notification | Overdue mitigation tasks | Count of mitigation tasks that are overdue and assigned to the user | Primary Assignee | As Required |
| Risks | Approaching Due Date Mitigation Task Notification | Mitigation tasks that are due soon | Count of open mitigation tasks nearing the due date | Primary Assignee | As Required |
| Risks | Action Required Risks Notification | Risks you need to address | Count of risks in Open, Assessed, and Treatment in Progress states assigned to the user | Primary Assignee | Not Applicable |
| Risks | Needs Approval Risks Notification | Risks you need to approve | Count of Treated risks pending approval (only if multi-approver workflow is enabled) | Approver | Real Time |
| Integrations | Integration Issues Notification | Integrations experiencing issues | Triggered when one or more integrations encounter issues | Admins | Not Applicable |
| Audit Center | Assigned Audit Findings Notification | Audit findings assigned to you | Count of audit findings in Open, Needs Review, or Needs Revision states | Primary Assignee | Daily |
| Audit Center | Pending Audit Request Notification | Audit requests pending on you | Count of audit requests in Open, Needs Review, or Needs Revision states | Primary Assignee | Daily |
| Access Review | Pending Access Review Notification | Pending Access Reviews | Reviewer receives a list of applications not yet 100% reviewed (only for Active and Overdue statuses) | Primary Reviewer | Not Applicable |
| Vendor Assessment | Not Assessed and In Progress Notification | Vendors you need to assess (Not Assessed + In Progress) | Count of vendor assessments in Not Assessed or In Progress states | Primary Assignee | Daily |
| Vendor Assessment | Needs Review Questionnaire Notification | Questionnaire you need to review (Submitted) | Triggered when a vendor submits a security questionnaire | Reviewer | Real Time |
| Vendor Assessment | Vendor Onboarding Request Notification | Vendor onboarding request you need to review (Review Pending) | Triggered when a vendor onboarding request is pending review | Primary Reviewer (if assigned), otherwise Admin | Not Applicable |
| Vendor Tasks | Incomplete Mitigation Tasks Notification | Mitigation tasks you need to complete (Not Due + Overdue + Needs Revision) | Count of vendor-related remediation tasks that are pending or overdue | Primary Assignee | Daily |
| Vendor Tasks | Needs Review Mitigation Tasks Notification | Mitigation tasks you need to review (Needs Review) | Triggered when vendor mitigation tasks are ready for review | Primary Assignee | Daily |
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