Who can use this feature
Supported on Foundation, Growth, and Scale plans
Before visitors can request access to your Trust Portal or subscribe to updates, they must accept your organization's Terms of Service (ToS) and Privacy Policy. The consent notice makes it clear that your organization is collecting consent and defining the legal terms, while Scrut acts only as the data processing and hosting provider for your Trust Portal.
This article explains how to add and manage your ToS and Privacy Policy links on the Settings page of the Trust Vault module.
Heads Up!
Adding your Terms of Service and Privacy Policy links is mandatory. Visitors cannot request access to your Trust Portal or subscribe to updates until both links are configured.
Add ToS & Privacy Links
Click Trust → Trust Vault on the left navigation panel and click the Settings icon in the top-right corner of the Trust Vault module.
Navigate to the Branding & Security tab.
Enter the URLs for your Terms of Service and Privacy Policy in the respective fields.
Click Save to apply your updates.
FAQs
Why do I need to link my organization’s Terms of Service and Privacy Policy instead of Scrut’s?
Under India's Digital Personal Data Protection Act (DPDPA) 2023, your organization is the Consent Manager for visitors accessing your Trust Portal, not Scrut. Scrut acts solely as a data processor, providing the underlying software. Showing your Terms of Service and Privacy Policy makes this relationship clear to visitors and keeps the consent your Trust Portal collects legally accountable to your organization.
Can I remove or hide Scrut's Terms of Service and Privacy Policy from the access request form?
No. Your Terms of Service and Privacy Policy are required for the access request form and the Subscribe to Updates modal. If these links are missing, visitors cannot submit access requests or subscribe to updates. Scrut's Terms of Service and Privacy Policy no longer appear as a fallback.