Who can use this feature
Included in the Scale plan
Available in the Trust Advanced Add-On for Foundation and Growth plans
This guide covers how to customize the display order of Trust Portal sections and items within each section.
Display order customization works at two levels:
Page layout: Drag and reorder entire sections (Compliance, Controls, Sub-Processors, FAQs, Updates).
Section sort: Set a sort strategy for items within each section, such as sorting compliance frameworks alphabetically or placing your most recently added sub-processors at the top.
Note:
Any changes you make in Trust Vault → Settings → Portal Layout affect presentation only. They do not modify your compliance data, control configurations, or any other content.
Reorder Trust Vault Sections
Sign in to Scrut and navigate to Trust → Trust Vault → Settings.
Click the Portal Layout tab.
Drag each section to your preferred position.
Click Save to apply the new layout.
The updated section order is reflected on your Trust Portal immediately.
Set the Sort Order for Items Within a Section
You can also customize the sorting order for items within each section.
Navigate to Trust → Trust Vault → Settings.
Click the section you want to configure on the left panel: Compliance, Controls, Sub-Processors, or FAQs.
Select your preferred order from the sorting dropdown.
If you select Custom Order, drag handles appear next to each item. Drag them to rearrange the order.
Click Save.
The selected order is automatically applied to the Trust Portal.
Heads Up!
Updates are always sorted by Newest First. This ordering is fixed and cannot be changed.
The Documents section follows the same sort order as you have set for Compliance and Controls.
FAQs
1: Does reordering sections or items affect my compliance data?
No. Display order changes are presentation only. Your compliance data, control configurations, and all other content remain unaffected.
2: Does the ordering apply to the Documents section too?
Yes. Compliance documents follow the sorting applied in the Compliance section. Control documents follow a two-level sort: category order is applied first, then the sort order of controls within each category is applied.
3: How do I reset to the default order?
Select Newest First from the sorting dropdown to return to the default ordering for a section.
4: What are the available sorting options for items within a category?
Newest First (default): Items appear in reverse chronological order based on when they were added.
Oldest First: Items appear in chronological order.
Alphabetical (A to Z)
Alphabetical (Z to A)
Custom Order: Drag items into your preferred order. Drag handles appear when Custom is selected.
5: How to sort items in the Controls section?
Controls have two levels of ordering:
Categories displayed as cards
Controls listed inside each category
You can apply different sorting options for each, as needed.
Note: Only controls with an implementation level of In Progress or Fully Implemented are visible on the Trust Portal. Controls set to N/A are not displayed to visitors, regardless of their position in the list.