End a Training Campaign

You can end a training campaign when it needs to be closed ahead of schedule.

Note: Only campaigns with an In Progress status can be ended. Campaigns in a Created or Completed state do not have this option.

Method 1: End a Campaign from the Training Campaigns List

1. Navigate to People → Training Campaigns.

2. Locate the campaign you want to end. Confirm its status shows In Progress.

3. In the Actions column for that campaign, click the Reschedule icon (calendar icon).

   

4. In the End date and time field, enter the date and time you want the campaign to end. If the campaign should not have a fixed end date, select the This campaign does not have an end date checkbox instead.

5. Click Save.

   

The campaign end date is updated, and the campaign closes at the specified time.

Method 2: End a Campaign from the Campaign Detail Page

1. Navigate to People → Training Campaigns.

2. Click the name of the campaign you want to end.

3. On the campaign detail page, click End Campaign in the top-right corner.

   

4. The end date you set must fall after the campaign's start date plus its SLA duration.

5. In the Date and Time field, enter the date and time you want to end the campaign.

6. Click Yes, End to confirm.

   

Reach out to support@scrut.io or contact your CSM for further assistance.